General & Support
7K support
Official channels, opening hours and what support can (and cannot) ask you for.
7K support is available 24/7. The main channel is live chat on the site — real people, not bots.
Live chat on the site — the icon sits in the bottom-right corner. Reply times are usually under 1 minute.
Yes. We operate 24/7, including holidays.
Never. If anyone claims to be from 7K and asks for your password, 2FA codes or full banking details, it's a scam — ignore the message and report it through the official chat.
Most likely not. Our official channels are listed on the site (chat / email). If you're unsure, confirm through the on-site chat before interacting.
